Is anybody there?

I’m so used to the Spiffy Stores features, that I kind of take some of them as granted, and forget that some of our competitors seem to ignore basic customer needs.

Take for example, the Contact Us form. Practically every ecommerce site needs one. Customers aren’t going to be very impressed if there’s no way to contact the store owners.

So with this in mind, Spiffy Stores includes a Contact Us form automatically. All you need to do is create two pages called “Contact Us” and “Contact Us Thanks”, and add the Contact Us page to a menu, and you’re done. You can add some customization and additional text and rename the pages, if you like (keeping the page handles the same).

In fact, your Spiffy Stores site is setup with this all done for you.

I can’t believe that other hosted shopping cart vendors make you sign up for an external form service just to add this simple form. I’m kind of glad that they do.